Service
ICT Hardware Supply & Systems Support
Supply, installation and lifecycle support of servers, desktops, laptops, printers, telephony and accessories with full warranty backing.
What we deliver
KOTES supplies and installs a full range of ICT hardware — servers, desktops, laptops, printers, executive and secretarial phones and accessories. All equipment is sourced through authorised channels and comes with warranty support and post-sale service.
Support includes comprehensive maintenance packages, on-site repair, preventive maintenance and warranty extension through recognised service centres.
We also manage physical and virtual IT infrastructure on your behalf, ensuring optimal performance and efficiency across hardware, networks and storage systems.
Key benefits
Authorised sourcing
Equipment procured through vendor-authorised channels with valid manufacturer warranty.
Delivered ready to use
Imaging, configuration and asset tagging completed before deployment to the desk.
Tender-ready documentation
Full technical compliance sheets and certificates supplied for public procurement.
Lifecycle support
Preventive maintenance and warranty extension keep the estate serviceable for longer.
Our process
Every engagement follows the same sequence, so you always know which stage you are in and what the next deliverable is.
Requirements & specification
Workload analysis and a technical specification matched to budget and procurement rules.
Sourcing & quotation
Authorised-channel sourcing with transparent, itemised quotation and lead times.
Delivery & installation
Delivery, imaging, configuration, asset tagging and desk-side installation.
Commissioning
Acceptance testing, user handover and documentation of serial numbers and warranties.
Warranty & maintenance
On-site repair, preventive maintenance visits and warranty administration.
Related projects
Contracts we have completed in this discipline.
ICT Equipment SupplyView project: ICT Equipment & Accessories Supply for MeTL GroupMeTL Group
ICT Equipment & Accessories Supply for MeTL Group
Supply of ICT equipment and accessories to one of Tanzania's largest private conglomerates.
- Location
- Tanzania
- Completed
- 2023 – 2024
- Contract value
- TSh 663,958,860
ICT Equipment SupplyView project: Office Data Management Tools & ICT EquipmentMinistry of Water
Office Data Management Tools & ICT Equipment
Supply of office data management tools and equipment, including ICT equipment, to the Ministry of Water.
- Location
- Dodoma, Tanzania
- Completed
- 2021
- Contract value
- TSh 1,257,361,695
ICT Equipment SupplyView project: ICT Equipment & Accessories for Taifa GasTaifa Gas
ICT Equipment & Accessories for Taifa Gas
Supply of ICT equipment and accessories supporting Taifa Gas operations.
- Location
- Tanzania
- Completed
- 2023
- Contract value
- TSh 474,052,645
ICT Hardware Supply & Systems Support
Let's scope it together
Send us the requirement and we will come back with an approach, a programme and an itemised quotation.